It's an absolute joke. Same experience here. You pay a month for them to provide you nothing. Good riddance TPG. Never connecting NBN with you ever again. I had ADSL with you ages ago, then NBN. Only ever had headaches with you. You get what you pay for. ... View more

Same situation here. Using my own modem. Suggestion: Either: 1) (If you want a landline) Buy a cheap GSM Phone dialer and get a cheap SIM card, plug into your phone. Divert your VOIP to this new SIM card. You willl be able to receive and make calls on your landline. 2) (If you don't need a landline) Divert your VOIP to your mobile phone 3) LEAVE TPG once your contract is up. I will be, I'm guessing so will a lot of customers.     ... View more