Hi Will, Thanks for the prompt reply. My Username is: XXXXX Address of service: XXXXXX Regards, Vinh ... View more

@Ahra_G I have also experienced random spiking ping in the past week. It happens on all of my devices (PC, laptops, mobiles) I've tried rebooting router and it would be fixed temporarily for 30-60mins. This would cause high ping, packet losses, much slower downloads and sometimes completely no service. Prior to October there has been no issue at all. ... View more