Hi @HKNC,    Welcome to TPG Community!    Send us a PM with your TPG customer ID and we'll discuss it from there.  How do I private message (PM) in the community\   Regards,  Angeli   ... View more

Hi @nwyles,   Welcome to the community!   You may visit the link below to see email settings https://www.tpg.com.au/support/emailsetting.php   Let us know how it will go and should you require further assistance.   Cheers! ... View more