I cant even reply to your private message @BasilDV  . This platform is terrible.   "You have reached the limit for number of private messages that you can send for now. Please try again later."   I replied to the email I received with the details you required.  ... View more

Just to be clear, there is no NBN outage in this area and this issue only seems to affect certain TPG customers with a TP Link VR1600V.  ... View more

Well, the internet was just restored. Hoorah.   My point still stands. The NBN service status information is a joke, much like the throttling and the price.     ... View more

Message sent. Cheers. ... View more

This is my 4G hotspot with only 2 bars of reception... Wow.   ... View more

@Riezl  Hey mate. I think what you meant to say is we checked your connection and it has only been stable for 2 hours.   The way you phrased it sounds like 2 hours is a good thing? ... View more

Woke up to watch F1 Brazil on Kayo. No internet. ... View more

Yesterday: NBN Tech visited   Today: 3am - 5am: Trying to push urgent code changes to repo for offshore team to QA. No internet.   New modem please? 5G? 56k?? Morse code with a flashlight? Tin can and string line? Man even my TPG/Vodafone mobile cant sustain a 4G connection so I can hotspot. Clear skies. wtf. Going back to bed. FML.   ... View more

A TPG technician came out today. We swapped the internal pair and disconnected the second RJ11 from the bedroom. There was a definite improvement in speed and the line looks cleaner. I was happy for about 1 hour. Then the disconnections started again....   I had about 10 disconnections in the following 90 mins. I've got this super cool speed test result:     I can't really fault the customer service from TPG. I've been a customer for 10+ years and still recommend you. But the NBN is crap and now that you have been out here and I am still getting disconnected maybe we can finally do something about getting this issue sorted with NBN. Which we all know has been the issue from day one. So unfortunately there maybe some issues with your business procedures since it's taken weeks to get to this point. As I'm writing this the current speed is back to 42.2Mbps. Such a tease... ... View more

Copy / Paste. Well done @Angeli    Meanwhile... 8 weeks with a bad connection. Feel free to offer me a refund. You can always chase reimbursement from NBN Co.  ... View more

3 hours this evening with no connection at all. A whole new level of awesome. ... View more

Ha. Yeah. The date I was given was the 6th. Exciting stuff. ... View more

So the technician wasted about 15-20 mins exploring my local wifi network config until I again explained the issue was with the connection, not my local network. He then put me on hold for some reason while he went to the NBN system to check the status and connection history. He then returned to tell me it had been stable for 21 hours as if this was supposed to make me feel better about this crap service. After that didn't work he confirmed he could see that the connection was continually disconnecting and that NBN were doing some maintenance. I explained that there was no NBN maintence listed on the TPG website so he explained that it was unscheduled maintenance. I asked what area they were doing maintenance in. "Sorry I don't have that information". Right... So even though this has already been happening for 6 weeks now I am supposed to accept this explanation. Even more so that nothing could be done for another 2 weeks. Given that this is "unscheduled maintenance" the two weeks is obviously just a "lets hope it's fixed by then" tactic. Disgraceful. Since then things have gotten even worse and the disconnections are more frequent. Not to mention my service has degraded even further to where I am now getting around 22 Mbps and a whopping 0.7 Mbps upload. According to the tech the fastest speed I will get is 34 Mbps. Ha.... I wish. ... View more

Hey Basil.   There is no pattern. It happens at random times and clearly happens fairly often since I'm only here on weekends and evenings. When I have been here it usually goes through a disconnect / reconnect cycle over a period of an hour or two.   I first noticed it several weeks ago. I checked your website and noticed NBN were doing maintenance in the area so just decided to let it go. I can only assume they've messed something up. Apart from the entire $50B international joke they've given us of course.   I live in an average Brisbane suburban location. Confirm this for me please. If I'm getting 28Mbps on NBN50, what speed will I get if I pay for a 100Mbps connection?   Cheers.     ... View more