Hi, I found out this morning that my Internet was not working. I rebooted the router and checked the line and found nothing wrong. The Internet light on the modem is off, ADSL light has been flashing. I called the customer service at about 12 PM this afternoon and the staff gave me a ticket number #xxxxxxx saying that someone might come to repair it. But around 5 PM, I received an SMS said the ticket had been closed. But my network still doesn't work, and I'm not sure what happened or when my network will be available. One more thing, I recently applied for NBN installation, but the technician needs to drill a hole. However, as a tenant, I didn't get permission from the landlord, so I didn't install it. I am still discussing this matter with the landlord. I wonder if this matter will affect the ADSL network I am using now. My address is in Malvern East. Not sure what to do now? ... View more