Our TPG NBN connection dropping out frequently. It was frequent a few weeks back but since improved. Now again since the start of the week, it drops out. Could you please check and contact me? ... View more

My internet connection keeps dropping out since last night. Could you please check and it's required for work emergency. The online chat is not working, showing to contact later repeaetdly.     Regards, Arnavni. ... View more

Hi,   My internet for the last few days are running either too slow (Slower than ADSL 2+) or compltely down. Tried to call number of times but no answer.   Could you please check and let me know.   ... View more

I've been with TPG since the dial up days and never had any major issue. But it looks the customer service has gone down by lot and there is no sensitivity towards the issue. I had my NBN installed four months ago with absolutely no problems, but all of sudden 5 days back they turned off my NBN due to the incorrect property address used by TPG for installation. Not sure why they have used the incorrect address to install the NBN as my account details always reflected the correct address. I have been calling them several times over the past few days as I need the internet connection for work and other services including my phone is also down. Not once in the last 5 days has TPG called me to give an update and whenever I call I get conflicting status. Not sure what is going on and it's already several days for the issue which could be resolved in few hours. It is ridiculous to expect us to wait for such a long time for such a small request, especially in today's day and age where internet is a necessity. ... View more