Welcome to TPG community and my apologies for the issues encountered with your email. I can see on the account records that you have already contacted our support help desk for assistance. Please don't hesitate to reach out should you need further help. Aside from calling our support line at 13 14 23, you can also reach us through chat and TPG Community, all of which can be found at https://tpg.com.au/support/contact.
... View more