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About weixu7404

since ‎25-01-2018
‎11-12-2018
weixu7404
Level 2

Re: International Roaming Charge

by Level 2 in Accounts and Billing
‎21-02-2018 01:57 AM
‎21-02-2018 01:57 AM
Thanks BsilDV. Received.  ... View more

Re: International Roaming Charge

by Level 2 in Accounts and Billing
‎15-02-2018 01:57 AM
‎15-02-2018 01:57 AM
Thank you BasilDV. Will let you know once receive. Thanks again for your help. ... View more

Re: International Roaming Charge

by Level 2 in Accounts and Billing
‎14-02-2018 08:02 AM
‎14-02-2018 08:02 AM
Thank you for your healp. BasilDV.    It has been 30 days passed, still haven't received my money.   I am not using my mobile atm. As I can see from my mobile account/moible usage 61414121000 is calling on 8th, 13th Feb. is this from TPG. can they contact by email?   Thanks.  ... View more

Re: International Roaming Charge

by Level 2 in Accounts and Billing
‎13-02-2018 02:35 AM
‎13-02-2018 02:35 AM
Thank you for the message. I do not need international roaming service now. I bought a local sim card. I disabled international roaming services on 11 Jan. 2018. I want to know when I get my money back. Thanks. ... View more

International Roaming Charge

by Level 2 in Accounts and Billing
‎06-02-2018 06:30 AM
‎06-02-2018 06:30 AM
I had the problem with international roaming. Before travel I actived internaitonal roaming services two days ahead as suggested by TPG website, however when I arrived in JFK airport nothing works, I had to buy a local sim card at USD60. Interesting the AUD500 was charged by TPG very quickly on 10th Jan. I have disabled international roaming, so how quickly will I get my money back. Will you TPG send it back to me as quickly as you deduct? ... View more
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