You can call me after 3.30pm today, xxxxxxxxxx ... View more

Any news about the nbn issue installation? will they fix the problem? ... View more

Any news? The NBN facility manager has visited and said that it will not be possible to have any kind of internet in my home, is that true? ADSL? NOTHING? If true then I want my money back. I'm leaving in Australia, but my place has no internet connection, I can't believe it. ... View more

1. The installation tracking system is always out of date.   2. I already know the problem, because it happened months ago and they said the same thing that you're telling me now that you need additional service, they said they were going to do this service months ago, TPG and NBN didn't do anything in the meantime. and now they don't even know what's going on because we recently got in touch with them, that is, nothing was done and what's worse, TPG sent me flyers saying the internet was already available and NBN reporting on the site that it already had Internet available for my place and I can prove it because I have the documents from TPG and NBN, I believing both, I hired the service normally AGAIN, nbn informed me that this work can take from 6 to 12 months.   3. NBN informed me that to install ADSL internet I need to talk to you, and now I want to know, will you keep me waiting for more than 6 months without internet? Why is it so hard to install ADSL if you already have cabling here? The other MDUs in my building have ADSL, I don't understand why they don't want to install here until they get to NBN. ... View more

I live in a neutral bay MDU, and I have a very similar case, complexity of the installation, but always comes someone who can't solve it, I already cancelled the service because tpg and nbn said they had nbn available and in fact there was nothing available, now months later waiting for nbn to install tpg and nbn again sent flyers saying it was done, and no one installed it and they didn't run the cables to the units, and still claim they can't install ADSL2 internet, Pingli315 how was your case? We have a problem in common. ... View more