Internet has been fine until this morning. All lights on except "Internet" light on modem. Have conducted all type/ level 1 troubleshooting. What is going on? Account number: 6223441 ... View more

Hi,    My internet has been extremely slow for the past week (under 1mbps d/l, ~0.3 mbps u/l). Have tried all the usual turn off/ on, resets etc with no success.    Can you please refresh the line from your end or provide a response as to how to resolve? ... View more