Hi @antundominkovic ,   Use the following settings for the WAN or Internet settings.   VLAN = 2 connection = VDSL PPPoE username = TPG username password = TPG Password   Let us now how it will go.   Regards,   It’s HTTN, I got ASUS DSL-AX82U AX5400 or TP-Link AX5400 as solution if TP-Link AX1800 Deco can’t connect. Thanks ... View more

Hi @antundominkovic    I have checked your NBN-FTTN 50/20 service and all tests are passing at the moment in our NBN portals. Speed tests also show throughput at 48.5mbps.   There are different types of dropouts that you may experience: 1. Network dropouts, this dropout is caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers. 2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings. 3. Dropouts caused by ongoing outage in your area. In the event that you experience dropouts via Wireless/Wi-Fi connection, we recommend having a read on the following articles: • Troubleshooting a Slow Internet Connection https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197 • Easy Steps to Improve Wi-Fi Connection In Your Home https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Home/ba-p/815 • Wireless Channel on your modem - what is it and why should I change it https://community.tpg.com.au/t5/Modems-and-Devices/Wireless-Channel-on-your-modem-what-is-it-and-why-should-I/td-p/900 We have also created this article that can guide you on How to Check for NBN Network Outage https://community.tpg.com.au/t5/Broadband-Internet/How-to-Check-for-NBN-Network-Outage/m-p/45557#M17701   Regards, David_M   ... View more