Hi @chriscalleja,   We've reviewed the case that you've provided .   We've tested the line and have seen that you are about 1Km away from the nearest node in your area in which greatly affected the sync speed that your modem can get through the line.   However, we'd like to look into it further if there's any chance to improve this. I'll arrange a call from our Tech team to run further tests with your help.   Please shoot me a private message with your preferred time and best number to be contacted.   How to send a PM? Click How do I private message (PM) in the community.   Regards, ... View more