Hello I have just read a message where a customer was enquiring about changing from the old 1.5GB plan to the new 2 GB plan but will lose their ta loyalty discount. We have 3 mobile plans with TPG, all on the "old" 1.5GB plan and have never been offered such a discount. Furthermore, I would have expected TPG to offer us to switch to the new 2GB plan given it is better value. I am looking to put another mobile on a plan and just happened to come across this option from TPG but am now considering taking all our business to another carrier who offers 2.5GB for $20 a month or 1.5GB for $14 month - both are better value options for us. TPG should show its existing customers better service and you might then hold onto them.
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