Our apologies for the inconvenience caused by the disruption to your service.
Last 26 November 2019, severe thunderstorms impacted the Greater Sydney area, which caused significant damage to the power network and has resulted in a Force Majeure Event.
The Force Majeure Event prevented NBN Co from supplying NBN services in the Affected Regions, including undertaking new connections, modifications and service at the time Outage occurred.
We can see that the Outage has been cleared and connection has been restored in the area by replacing circuit boards and multiple damaged cables.
We can detect that your internet service is already up and running for hours now.
If you do have any outstanding issues feel free to send us a message and we would be more than happy to help.
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