TPG Community

evolver · ‎16-12-2019

Thanks @Riezl, I appreciate your response and confirmation about this "normal behaviour", however I'd appreciate if your engineers could give it some thought and understand how big of a problem this is. Because the NBN technicians have installed a wall socket and the HFC connection box at the most stupid place in our unit (corner of a bedroom), the router is unable to provide coverage for the whole place. I then bought a nice set of TP-LINK TL-PA8010P 1200 Mbps powerline adapters and moved the router to a central location. Everything works fine for 2-3 hours then there's an occasional drop out. When I check the logs at night time and check it once more in the moring or in the afternoon, I cannot see any useful logs related to PPP and connection because these VOIP messages fill up the log and push/purge any PPP logs, so I end up having 28 pages of completely useless VOIP logs. You are right about my connection currently being stable because I removed the powerline adapters and connected the router directly to the NBN box. I also understand that TPG is not responsible for supporting such setups. However, I'm unable to troubleshoot this properly on my own due to these nonsense VOIP logs. I'll have to setup a Syslog server or something. Could someone else please confirm if they have such logs on NBN HFC + Archer VR1600v2? Much appreciated. Thanks

evolver · ‎15-12-2019

Hi all, I'm trying to troubleshoot connection dropouts on HFC NBN by monitoring the logs however VOIP related logs appear every 5 minutes and are polluting the log. The log cache is so small that I can only see the last 12 hours max altogether. Anyone else getting these? I'll paste a sample below. BTW I don't even have a home phone :) I'll appreciate any assistance. Thanks 2019-12-14 18:02:16 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:08:11 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:14:06 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:20:01 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:20:01 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:25:56 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:31:51 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:37:46 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:43:41 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:49:36 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:49:36 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 18:55:31 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 19:01:26 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 19:07:21 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 19:13:16 [6] VoIP: Register to server address 172.26.0.17:5060 2019-12-14 19:13:18 [6] VoIP: can not find any account forthe incoming call

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Re: VOIP logs every 5 minutes

VOIP logs every 5 minutes