Hi, I have frequent disconnections for a month on my NBN service. Some disconnections last for 15 minutes, especially during the weekend. I’ve tried different modems as well. 2 NBN engineers came and couldn’t find any problems. Of course, they stayed only 30 minutes when the connection was working. They changed the phone sockets but the problem persisted. I’m also not happy about the quality of the work they did on the sockets. The sockets weren’t stable and I’d have to repair them when terminating my lease. One of the NBN engineers asked me to contact my strata because he thought there was a problem on my floor and not with the line connected to the building. Which I did. The strata sent an engineer which replaced all the cables to my unit and fixed the phone sockets. Unfortunately, the connection drops continued. He said there is no problem with my unit or the building. The problem should be the NBN line connecting to the building. I’d like you to send a motivated and qualified NBN engineer. I won’t allow the engineer to replace any of the phone sockets as they are new and work perfectly. ... View more