I am cancelling my ADSL2 + home phone account. I tried doing it over the phone which was unsuccessful as the escalation team couldn't be contacted and now I have not received the callback I was supposed to within the hour. I also tried doing it through the online chat though noone responded there either. To ensure there aren't any further delays, if I have to give notice of my cancellation, I consider this sufficient.    This lack of service and inability to manage my account properly online is disappointing after being a happy TPG customer for a very long time now. I had planned to return when I was ready to set up an account agan but now I am reconsidering this.    Note, I do not with to be called regarding this as I am always called at times that are very inconvenient and I have not been called at the arranged time this afternoon. Please email. ... View more