Yeah getting it sorted. Although wqas told would get a call back at 1400 today but had to ring at 1600 to get an update. Only to be told NBN needed to do another support visit and had apparently tried to contract me - not the case at all. The NBN connection seemed to be up but PPPoe does not get offer back from its request. Rebooted both devices after the last update and cannot really wait until monday for this to be sorted. After reboot it seems to be working. Going to monitor for 24 hours then may close the case if seems ok. Not too impressed with the way updates are handled as was in all day waiting for engineers or callbacks and should not have to ring up and sit in a queue to get an update on my own case when it is expecting my response.     ... View more