Hi, After the drop out issue, there is the speed issue now. The left screenshot is what I got at night. (wifi) The right screenshot is what I got this morning. (cable) All the tests, I just use only one device connected to wifi.   Can you explain why there are so many issues with TPG NBN. Since TPG can not provide a stable internet service. (dropout and speed issues),  according to https://www.accc.gov.au/consumers/internet-landline-services/broadband-speeds I can have  "a costless exit from their contract (including any bundle) and a refund"   It really affect my work. if you guys can't fix this issue. I have to take further steps to complain in https://www.tio.com.au/ and change my provider.   ... View more

Recently, my NBN connection has dropping out issue. Almost everyday, it will drop out occasionally several times. Each time it will last around 5~10 mins.   It started from 3 weeks ago, and happen more and more often. Today it even drop out every hour. feel so disappointed ... View more