And as a final insult, I asked the woman I spoke with to provide me a reference number for my call so I didn't have to keep repeating the same thing over again each time I call. She said she would text it to me. You guessed it, no reference number was texted to me. What a three ring circus TPG is. A joke. ... View more

Tpg told me they would call yesterday morning, no call. I called this afternoon, was told they would call back in 20 mins with an update from NBN. They did call, but they hung up after one ring. I got a text message to call back. I did and they did a check, no NBN updates. I told them my Adsl2 had been cut off 2 days ago, when I rang two days ago I was told that ADSL had been switched off in my area. Today they told me that I still had an Adsl2 connection but there was a line problem on my end. They said they would get an engineer to call me tomorrow. No NBN, no Adsl2, mixed responses from TPG. The technician who came out last week told me the previous technician hadn't connected the correct wires. When I asked if he would tell his bosses that, he said he wouldn't as he didn't want to get his friend in trouble. Now it seems this technician has fiddled with the wires and disconnected my Adsl2. Does anyone check their performance? It's obvious their technicians don't know what they're doing and are covering for each other. What a disgrace. ... View more