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sajilukose · ‎22-02-2018

Thanks Shane for the response. Today is 18th working day since my Installation order request made on 30th jan 2018. So hopefully I'll have my TPG FTTB connection set up before end of next week i.e. 2nd March (which will be 24 working days) Thansk, Saji

sajilukose · ‎21-02-2018

Hi, I signed up for TPG FTTB on 30th January 2018, order number 6130515. I received the courier with router within two days but still waiting on the installation to happen even after 3 weeks. Whenever I call the customer service I'm told that there is an issue with port allocation and that no timeline can be provided on how long it would take to resolve. Please could you help in expediting the installation process. My building addres is 283 City Road, Southbank 3006 Thanks, Saji Mathew

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Re: TPG FTTB Installation Delay - Order No 6130515

TPG FTTB Installation Delay - Order No 6130515