TPG double dipped this month and took 2 x the monthly fee. I contacted them last Thursday for return of the money and have only had generic acknowledgements via email since then.  I've tried by phone this evening and can't get through - recorded message saying they're too busy.  I'm a single parent and can't afford for TPG to take twice their monthly fee in error. How can I get someone to resolve this issue and return my money? ... View more