Hello, I'm not certain if you can assist with my particular problem, but since working from home I've started to notice that my connection drops out for 10-15 seconds everytime someone uses the apartment lift. Is there any tests you can run to identify these constant disconnects? Thank you. Gonzalo ... View more

Hello TPG, Ever since the TPG black out a few weeks ago my connection has currently been experience a singnificant amounts of packet loss and disconnects constantly throughout the day. I've never had this issue previously, is there a way for you to check my line to see if this is due to a physical fault? Again, I've never really had much issues with the service until the black out and it's been persistently performing well. Can someone please check and get back to me? Thank you! Gonzalo ... View more