Hi, Can you please provide me with an update of when I’ll be contacted. I can’t possibly sit at home waiting for someone to call in regards to this issue. This connection is at my parents house and I need a resolution as I cannot to remain here waiting. It is getting ridiculous as I have been told three times that I will be getting a call and yet I have received no calls. ... View more

Can you please give me a rought time of when they will call? ... View more

Hello,  I've waited the whole hour and still no one has contacted me. Can you please advised whether I will contact? I cannot constantly sit around waiting for a call to happen.  ... View more

I just spoke to my sister who’s number is on the account. She had a miss call from tpg but NOT the number I provided you in the direct message. Can you please ensure the number I provided is the number they will call tomorrow? ... View more

Hi BasilDV, I did not get a call or message. Are you sure they called the correct number? I DM the number to you yesterday. I am available for a call after 2pm. ... View more

Hello, I am suppose to get a call between 6-7pm today. It’s almost 7pm and still no call. Can someone please advise whether my nbn set up issue will be looked into. I am getting text messages prompting me to get the nbn set up by tpg. ... View more

Hi Riezl, Yes the equipment has been set up correctly. I did finally get through to tpg after staying on the line for one hour on Tuesday night. They told me my nbn setup wasn’t quite ready and that someone would call me on Wednesday. No one has called me back yet. I’m surprised there is no note against my account with these details. ... View more