Thank you for arranging technician resolving my issue. My phone line is alive now, receiving and making calls. Although it took a bit of time, but I'm ok with the initial messing up by NBN transistion. Thanks for the great works guy Tom ... View more

@Shane, The issue 'Line Busy' still persists. Will PM ASAP.   Regards,   ... View more

Hi @Shane  Just realised that I don't have phone number listed for incoming calls. Does it matter? How do I enter the number? Regards,   ... View more

Hi @Shane, I think we are running around circle. yes I have port my old phone number to th enew NBN service. When I call from home phone to mobile, I get the caller ID shown which is same as the old one. is it possible that you can do test ring now? as I'm at home Regards, ... View more

Hi @Shane  Thanks for the info. I just called again on my mobile, it shows "line busy". I have checked all plugs and the phone into socket phone1. I can call (just now) my mobile but not receive I'm using same phone that Telstra supplies, which worked fine. Is it possible that you were calling different phone number as I never heard the phone ringing at all. Can you please PM me the number you called? Regards, Tom ... View more

Hi Shane, Can you please advise update test result if any on my existing VOIP issue. My phone line has been unable receiving call since last week. Thank you. Tom ... View more