i asked for cancel my service at 04/2/2022, and a mod call angeli said will give a callback from support team, now its 06/2 noone call me so far and i just paid a new month bill, whats wrong with tpg? ... View more

Hi i want to cancel my service and i tired lot of times in tpg offical website i set the cancel date on 2th feb, but i still can use it for now can u help me with that? ... View more

i got disconnect again and again from 10PM, i have been ask this question more than 2 times, this will be my last time for my internet, or ill just change my internet to other company, why the hell my internet get cut again and again?  u just keep my internet stable for few weeks when i ask for it? whats wrong with u? being "second largest internet service provider in Australia"? just like this? ... View more

My internet keeps cutting out every 30 minutes or 1 hour depending on my luck. Was enjoying some video gaming with league of legends but the disconnections were very vital to my enjoyment as it would cut out during the wrong moments. This is making me anxious and after experiencing for a couple of weeks, my paitience have ran out and my family members have also caught on the problem. this never happend in last years, after i talk about same issues in online support last time, it just keep stable for a hole years, now it happend again, troubleshooting said i should trun off my router for 10s then restart can fix it, i cant restart all the time, ... View more

last night i got a same problem and i used windows internet troubleshooting and it said u have to shut ur modem down for 10s and restart then should fix it, it never happend before, can u guys check that for me? ... View more

http://tpg.speedtestcustom.com/result/cd772750-5426-11ea-8f4f-5d9a09b4f03b why my internet speed going down again? ... View more