Hi TPG, I had an installation booked today 8am -12pm. The technician did not show up nor did I get any call or text from them. Yet, I’ve received an email stating my nbn is active though it is not and the internet light is not on. I’ve connected the modem as per the pictures and instructions provided. Please help me with this. I waited a week for this technician who happened to be a no show and now I still don’t have an internet connection. I look forward to hearing from you. Thanks ... View more