Hi,   I am having the same problem, but changing just the PPPoE user/pass is not working. It says connected but the webpage won't open.   The routers seems to be locked into TPG's network as suggested by my another ISP provider.   Coud you please give us any solid and clear instruction on how we can unlock the modem so that we can setup with another configuration. This is frustrating to buy new modem for every other ISP change.   Is this even legal or are these included in terms and conditions. ... View more