As advised by my colleague, TPG do not have a control with the availability of NBN service in your area, switching different Internet service provider will not solve this because even Other Providers do rely on NBN Co.'s availability itself.
We'll take this as a complaint and raise this to one of our Complaints Resolution Case Manager for further handling. Expect an email or phone call within 24-48hrs.
So a week and a half later the rollout map still shows my address/area as being available for NBN (i.e no change). Likelihood of them updating the Historical Footprint to actually reflect areas that have NBN availalble looks to be pretty slim. Anyone have any ideas on what the next course of action should be? TIO complaint? Anyone recommend another ISP that has been successful with chasing up and resolving this sort of issue?
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