Hi, I’m on Plan: NBN Business Cable XL Bundle Fast @ Monthly Fee: $89.99 which contractually is supposed to provide high speed and consistent 5G. I work in Wentworth Street, Glebe, NSW.   Below are times of outages or dropouts experienced in the period between 27/12/20-11/02/20, during 10 of 27 10-hour shifts – ie MORE THAN ONE THIRD of shifts have had outages or dropouts. I have asked on numerous occasions about a detailed report on what could be causing these incidents during the window of 1100-1500. I will be sending these figures to Minister Fletcher. His office has already advised me it is not an issue from nbn.co but from the broadband provider (see attached). Red Bee Media IT support has advised me the issue is congested or lower internet speed. I will continue pursuing this matte until someone stands up and takes responsibility and fixes the problem or offers compensation as this clearly appears to be a breach of contract.   11/02/20          - 1149 (small) then 1156, 1223, 1236 01/02/20          - 1218, 1239, 1354 31/01/20          - 1224, 1246, 1444 26/01/20          - 1223 upload speed dropped to 7.16, download speed 19.3 * 20/01/20          - 1133 18/01/20          - 1300 13/01/20          - 1341, 1346 31/12/19          - 1320, 1323, 1338 28/12/19          - 1213 27/12/19          - 1318   *I was able to carry out speed test on one of these occasion, see attached.   Marina Pozzi         ... View more