Hi guys,    After being notified that the TPG connection was now active, we proceeded to install the modem that was provided to us. Despite following the instructions (that is, plugging the router into the NBN UNI-D Port 2), the internet light doesn't appear and the optical light on the NBN box is red. No light for Port 2.   We did make the mistake of initially plugging the router into UNI-D Port 1 and the internet light on the modem was red, while the light for the port was orange.   Could you please let us know what the issue may be?   Thanks! ... View more