Hi TPG, It's a shame I need to resort to writing in forums. I assume you want people to do this because you dont have enough people there to answer the phone. I have tried several times and got no where after 15-20mins. My internet drops out many times through out the day since your well publicised server issues. I have read since then people have had issues with DHCP. I have a netgear modem as when I first joined TPG the two modems you provided did not work and TPG acknologed this. You also made me pay to return your faulty goods back to you which was great. Anyway I have to power down the modem and restart it to establish internet. Wi-fi works fine, modem works fine, tested else where. Can you come back to me ASAP. ... View more