I want to enable my mobile's international roaming, but couldn't find any place to do so. After I log into my account and select TPG Mobile Service, there is no place to do setting or change plan. My plan's status is: Moved to Novus, but no link to this Novus service. ... View more

I am having Very Slow internet since yesterday Address: 9a broadford st Bexle NSW. Account number : 3882361. The speed test: download 0.07- 0.11mbps upload 0.10mbps I am using lan cable to test it. Wi-Fi is the same. Test website: speedtest.net Both NBN device and TPG modem seem fine with all good LEDs I have tried to have a chat with some one. He recommended me to change the channels of Wi-Fi. I did but no help. ... View more

Dear Sir, I am switching to NBN recently and have received the devices. I have received a message from TPG to ask me to connect NBN devices as soon as possible. I have tried several times but I can't make the internet work. I have removed the ADSL filter. I have connected and powered on the NBN device and TPG modem several times and waited for hours. The led lights on the NBN device are not solid blue. Instead keep flashing on/off. The internet led light on TPG modem is always off. Please help me to solve the problem. ... View more