Hi, I have a technicolor DJA0230TLS modem router and I would like to use it as an NBN modem router at home instead of Archer VR1600v. Would it possible to provide me the right setting or maybe you have the configuration file I can use.   Please advised    Felix ... View more

It is Unbelievable. My ineternet connection keep freezzing manly from 6-10pm. It is impossible to reach the chart support team.  The speed is 5Mb/s  Just crazy. See attached photo. I am waiting ONE HOUR. I am trying to talk to them several days. Still the same result What is going on, TPG????? Keep restarting my modem. Done reset yesterday and today. Still the same   Felix   ... View more

Just recently had an issue with accessing to the tplink modem home page in order to access to the setting of the modem (192.168.1.1). Also I had an issue with Wifi connection. I did call technical support. Was waiting 1.5h. Finnaly the Support person (Raymark) called me back  at 19.30. We spoke maybe 40 minutes. He was just asking the same questions during that time (5 questions).Finally he admitted he cannot help me at all, because he doesnot know what to do and the superviser is not available. Finaly he told me that maybe it is a good idea if I can ask my son to help me who is 11 years old and he asked me why I need to access to the modem settings. I am with TPG nearly 8 years I just surprised that the level of knowlege, customer care and problem solving ability decreased so drammaticaly for the last year.   Regards    Felix ... View more