Hi TPG, I recently signed up for a no lock-in contract. We are using the same modem previously used on a former tpg account at the same address only one week ago. The tpg representative couldn't configure the modem to work with tpg and continually told me it was our modems fault. I know this modem works with the tpg adsl2+ connection but have just constantly been told that it is a modem problem. I now request a refund from tpg as I have no guarantee that it will work even if I spend more money on a new modem (considering that this one should work, also) and the lack of help received. ... View more