Our apologies for the inconvenience, service maintenance are usually scheduled during off peak time however, there are situations that an immediate maintenance is needed to ensure continued performance on the network.   Hi,   The area around Hurstville, my house included have had the "maintenance" message since Friday night! (5/5/2023) and yet another one scheduled on 17th May!   We still can't connect. NCD(DSL) light is off on the NBN box and still have the "maintenance" message in your status page.   Note, my neighbour (next lot) is with TPG with the same FTTC and they are up and running. We've tried resetting both NBN Box and the router but no luck.   No other NBN provider have these much downtime for my area! ... View more

Hi @ashalim we can see that your NBN service has been activated and the home phone status is connected to our network. Let us know should you require further assistance.   Regards, ... View more