I have now had no connection to the NBN network for approximately 2 weeks now. surviving on mobile data until now, but about to run out. I have already called TPG, who said that this issue would be resolved by 5:30 PM today, but as of 9:22 PM, it is still not working. Fix this issue please, TPG. And furthermore, is it a problem if the DSL light on my Archer 1600V has not turned on with all the other lights?  ... View more

Hi Im located in Bellbowrie, QLD, and for the past 2 days i have had no internet or DSL light brighten up on my modem. I have an Archer 1600V and i have checked for outages in my area, which there were none. The set up for our modem was working perfectly fine for the last year or so but suddenly dropped out. I only have the modem and multiple wall sockets, and have tried to reconnect all the wires and do it again with the help of the manual to no avail. Is there a problem with my modem? Could i get a replacement?  ... View more