Dear TPG I have contacted TPG more than 30 times by calls and emails, but I couldn't get the right answer. I accidentally lost my FTTC NBN box while do the cleaning up the whole shop after taking over the shop. I registered a new account and have the modem but these days have no NBN device to connect. I sent my transfer of lease to TPG to prove that I am the actual tenant, and TPG believed me, and they said they will send another NBN box to me but I was waiting for 1 week and I received the email said that TPG cannot send me another modem... loz FTTC NBN box not modem....  Can you help me? I need telephone for my business.... thank you. regards, Chan Sam Diep ps: attached is my missing device. I post this second times to make sure my case can be solved ASAP because I was waiting for nearly 1 month without internet while I still have to pay for it. ... View more