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ultratk83 · ‎16-03-2018

Hi @BasilDV I also noticed some error messages by iinet appear on my browser saying I have incorrect user information. Also my router seems to have DNS addresses that belong to iinet (according to whirlpool guys). Would that be the problem? Is there any way to fix this on my side?

ultratk83 · ‎15-03-2018

Hi @orbistat Thanks for the tip but still no luck. I just noticed my device WAN IP address is different from what I see on tpg website in my account page. Would that be the cause? If so is there any way I can change WAN address of Huawei device? Admin page doesn't seem to have that option.

ultratk83 · ‎15-03-2018

I received an email that ADSL2+ installation is completed but I still cannot connect to Internet at the moment. When I connect my device to the router and it says "connected, no internet". I logged in as admin to the router through 192.168.1.1 and entered my tpg username/password but still the same. The router is Huawei model that I purchased from tpg for my previous contract before I moved to a new place recently. Lights on the router seem fine - all turned on for internet/adsl/wifi... Is there any additional setting I should do?

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Re: Connected, no internet

Re: Connected, no internet

Connected, no internet