i applied for FTTB and received a call on next day  the staff said in my area has the alloaction issue with my interenet..... and they dont when is probelm can be fixed. and for now i waitring for 2 weeks, yesterday i recvied the model and then asked they when they can send someone to instal the model, the staff said, oh the allcoation issue still on there.... I called on this morning to follow up as I had not heard anything further. I spoke to Customer Service and they had no details of the call. They put me throught to Technical Support and they had no details. laterly, they said their case manager will contact me.... but!!! no one contact me !!!!!  im so disappointed with TPG!!!! This is a horrible way to treat new customers by charging them for a service up front and then saying you don't even know when it will be connected. really like a liar!!! hi TPG, i need internet to work and study, ok?   if you cannot sovle the problem, plz do the refund, and i really want cancel the plan!!! dont waste your customer time!!!! this is your fault!!!     ... View more