I have no connection for 6 hours, this happened only a month or so ago and it took 2 weeks to be fixed. Can this be addressed as both times it has happened to the house next door at the same time. They were told it was their modem and I was never given an answer to what caused mine. But it has happened again to both of us. I don’t want to wait another two weeks For it to be fixed. And it was not a problem at my end as it just started working and I received a message saying internet working your case is closed. It’s a problem at tpg end of the connection. Please address this and not waste another two weeks ... View more