This morning April 7, 2020 my home phone rang!  It stays working the whole day.  The porting seems to have been done.  Telstra could have resumed porting process. ... View more

Thank you very much Chris_b for your response.  Its very kind of you to try to help.   I wouldn't have switched provider if I was made aware of the porting issue. I signed up for TPG nbn bundle on Mar 19, 2020.  It was only pointed out that it will take 1-5 days for porting the home phone number.  I don't remember I had ever seen such NOTICE during the sign up process.  Then I went through CHAT WITH INSTALLATION, CHAT WITH TECH SUPPORT,  and CHAT WITH CUSTOMER SUPPORT for days trying to get my phone to work.  The customer service finally came up with the NOTICE the other day.  By that time I already found the NOTICE in the TPG COMMUNITY.  Now I am placed in a situation to choose between giving up my old phone number or keep paying both providers until porting of number takes place.   It would be very nice if TPG would show the NOTICE to any customer in the sign up process if TPG has not done so.  ... View more