Hi, I tried to ring and talked live chat but it was hopeless. Live chat 3 times didnt go anywhere except the name of chatter. I ended up emailed to TPG and sent a letter as well and just got an email a day before saying that someone will contact me 24 hours.  I already moved from Mosman and now in Freshwater which already has internet so I do not need to have account under my name anymore. The last day was 23/03/2020 as you can check there was no internet used after that date. The last payment was 19/03/2020 so only 4 days after last bill. Thank you I do not mind to get the bill soon and pay it.    ... View more

We have been using your internet bundle for over 10 years but last 2 days have been very slow cannot download anything.    My unit 10/29A Oliver Street Freshwater NSW 2096. Can you have a look why. I turned on and off the modem but the modem is very old too. I just moved from Mosman and the internet is fast no problem. Is it because of new modem? Should we get a new modem, does it help? ... View more