TPG Community

quadric · ‎25-03-2020

I cancelled my account and went with someone else, that was my solution after a week of trying to contact them.

quadric · ‎23-03-2020

bump

quadric · ‎23-03-2020

I recently changed plans from NBN50 to NBN100 and got an email to confirm it. But I am still getting NBN50 speeds, nothing has changed. I have factory reset the roputer and everything, nothing and I can not use your chat as I can't even get in the queue to wait. Please help, it has been over a week now since the plan change!

quadric · ‎22-03-2020

Hello I recently changed plans from NBN50 to NBN100 (Request: 6437392) but I am not seeing any change in speed. I received the email saying it got changed over (dated: 18-Mar-2020), I have turned power off to the router several times (TP-Link Archer VR1600v), waited 30secs and restarted it. But I get no change in Speed from NBN50. I have also Factory Reset the router and that has not worked either. http://tpg.speedtestcustom.com/result/62d16560-6b4f-11ea-861f-496a8aa7c534 Has it actually been changed over or is there something else I am supposed to do? Thanks

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About quadric

Re: TPG sucks

Re: No speed change after NBN50 to NBN100 switch

Re: Changing NBN Plans through My Account

No speed change after NBN50 to NBN100 switch