My home phone line is not working. I thought it was my current phone, so I bought a new one. When i call my landline from my mobile it says that the user is busy and there is no dialing tone. I have unplugged everything and checked whether there was any maintenance work in my area, but there is nothing. I need to know whether it's a line fault or the Huawei modem.  ... View more

My telephoen line is not working. I thought it was my current phone, so bought a new one. when I ring the landline from my mobile it says that the user is busy, but there is no dial tone from either handset. I have unplugged everything, and checked that there was no planned maintenance in my area. I have emailed and tried to call TPG several times over the last week with no response. ... View more