The issue affecting the service is not yet resolved its still under assessment by our Engineering Team. We will pass this on to them for additional reference to the ongoing investigation.
Updates will be provided via SMS or Phone call when it becomes available.
Hello. My tpg ticket is #10752868.
Thanks to you. The connection is pretty stable at the moment. In the last days, every two hours, there were 5~6 consecutive dropouts, but today, I think there is only once.
The problem is that the speed also slowed down. The normal internet connection speed was 7500kbs, now it's around the 5000~5500kbs. I already rebooted the modem 3 times, but the connection speed continue to be 5000~5500kbs.
Did I exchange the stability of connection to connection speed?
... View more