Hi there, I have called the call center to sort it out twice and they said all set but still the same. I have a contract for mobile and broadband 5G together, as I saw if I have multiple contracts, my mobile plan cost will be lower. Please sort it out on my link account. Regards, ... View more

I've been customer of both internet and mobile for long time but I found that if I have both service there is discount plan for mobile so I linked and processed few month ago but still billing old plan fee. I tried to call 2 times to fix when I have invoice and they said all done but never affected. Please let me know what can I do? ... View more

Hello, I just set up nbn 4 days ago from adsl and now I tried to upgrade my NBN plan from NBN12 standard to NBN50 Standard Plus but it won't let me do it. I keep getting this error at the final step: < E:adsl_comm:thread_exists > I called call centre no answer; I wrote several messages to support no answered 4 days. It would be awesome if someone could explain or help me with this.   Thank you ... View more