My customerID is 616xxxx I’ve just learned it also happens through out the day as well. ... View more

I am having the same issue and it is continuing on almost every night The only time I get to use my internet is at night so I’m paying for a service I don’t get to use. Between 10pm and 1am I’ve noticed it crashes Some times I get to use the internet for an hour or two but then the modem lights flicker, and my download speeds drop before my internet connection cutting out completely and only coming back in bursts ... View more