Plan is "Home Bundle L"   NBN not currently in my area.    I looked at the ADSL2+ Coverage. Exchange is blue.  I cant seem to get upload speed greater than 1Mbps (usually averages 0.6Mbps).   Quite frusting now we're all working from home  ... View more

Oh sorry, i thought you were from TGP tech support?   Download is fine, has always been a bit slow but it's the upload speed i'm more worried about in this time of video conferencing etc and need to work from home.   Results below:    C:\WINDOWS\system32> tracert -d -h 20 www.tpg.com.au Tracing route to www.tpg.com.au [203.26.27.38] over a maximum of 20 hops: 1 * * * Request timed out. 2 487 ms 578 ms 617 ms 203.54.209.101 3 1095 ms 1781 ms 1511 ms 203.50.11.113 4 1515 ms 718 ms 720 ms 203.50.11.108 5 724 ms 704 ms 775 ms 139.130.41.106 6 757 ms 1012 ms 1496 ms 203.219.107.201 7 1601 ms 1328 ms 838 ms 203.219.107.241 8 450 ms 368 ms 380 ms 202.7.171.153 9 455 ms 565 ms 751 ms 203.29.134.15 10 1380 ms 1630 ms 1620 ms 203.26.27.38 Trace complete.   Thanks again for your help.   ... View more

I have no idea why its a Telstra and not TPG IP?  TPG is our ISP - can you check the speed profile of our connection? We have an account with TPG and pay TPG monthly. TPG send us all the stuff to set up.  Can you look at our account and confirm this? Does TPG use Telstra network? ... View more

ADSL, not NBN.   Attached is a screenshot of my speed test. ... View more