I have been trying to call, or access a chat window to get some support with our TPG Broadband. I have switched the modem on and off, and also reset the modem (pressing the small button in the back with a pin for 10 secs), and still it does not work.  There is a voicemail directing to this website for help from someone via chat but the function to actually chat does not seem to be available.  This has gone on since 13 March, and it's been OK to hotspot off my phone but am keen to access the internet I pay for! Can anyone help with sending me a link to actually get help for someone at TPG to check the connection from that side to work out if its a modem issue or there is no connection??   ... View more